Original invoice required for refunds or exchanges (subject to a 20% restocking fee).
Items not eligible for refund or return include but are not limited to freight charges,
special orders, electric parts and items beyond 14 days of the date of purchase.
All returns must be no later than 14 days from the original customer shipment date. Returns and exchanges must be in new condition and must include all instructions and original packing material. Customer pays all return shipping charges. Include a copy of your packing list with all returns. Original shipping and handling charges are not refundable. Returns must be pre-authorized by us and are subject to a 20% re-stocking fee. These amounts will be deducted from the original amount billed and the remaining balance will be credited to the original credit card. Return/Exchange Instructions: Enclose a copy of your packing list or E-mail Invoice to firstname.lastname@example.org along with detailed return/exchange instructions. Send exchanges and returns to Hud-Son Forest Equipment.